Privacy Policy

At Phone Case Wiz, your privacy is our top priority. We are dedicated to safeguarding your personal information and being transparent about how we collect, use, and store your data. This policy outlines our practices regarding your information when you visit or interact with our website.

1. Information We Collect
   We gather information from you in various ways to provide a seamless and personalized shopping experience. This includes:

• Remembering your preferences and past activities
• Assisting you in finding products or information more efficiently
• Keeping you informed about new arrivals, promotions, and services

Types of information we may collect:

• Personal details when you register or place an order (such as your name, email, address, phone number, and payment information)
• Email addresses when you sign up for newsletters, promotions, or back-in-stock notifications
• Location and IP address through log files for system management and fraud prevention
• Cookies and web beacons to enhance site functionality, track usage, and improve our services
• Review submissions, which may include your location and optional public comments

We do not knowingly collect data from children under 13. If you are under 13, please use the site under the supervision of a parent or guardian.

2. Use of Your Information
   We utilize your personal data to:

• Process your orders and payments
• Provide customer service
• Enhance our website’s content and navigation
• Send updates, promotional emails, and important notifications (you can opt out at any time)

3. Sharing Your Information
   Your personal data is never sold or traded. We only share it in specific circumstances, such as:

• With trusted service providers (e.g., shipping companies, payment processors) to fulfill orders
• To comply with legal obligations, such as court orders or law enforcement inquiries
• In the event of business changes, such as a merger or acquisition, where data may be transferred
• To prevent fraud or protect our rights
• With advertising partners, but only non-personal, aggregated data

4. Data Security
   We implement a variety of security measures to protect your personal information:

• SSL encryption for all financial transactions
• Restricted access to your data within our team
• Secure servers and trusted third-party partners

While we take every reasonable step to safeguard your data, no system can guarantee 100% security.

5. Your Choices
   You have control over your personal information. You can:

• Update or correct your details by logging into your account
• Unsubscribe from promotional emails using the link at the bottom of any email
• Deactivate your account to stop future purchases

For any changes, please contact us through our Customer Service page.

6. Offline Data Collection
   Most of our data collection occurs online, but we also gather information offline, such as over the phone for order assistance. Any offline information is handled with the same care and security standards as online data, including secure storage and encryption where appropriate.

7. Policy Updates
   We may update this Privacy Policy occasionally to reflect changes in our practices or legal requirements. When we do, the updated version will be posted on this page. We encourage you to check back periodically to stay informed.

8. Compliance with Hong Kong Law
   Phone Case Wiz complies with Hong Kong’s Personal Data (Privacy) Ordinance (Cap. 486).

Questions?
If you have any concerns or need more information, please feel free to contact us at service@phonecasewiz.com or through our Contact Page.

We appreciate your trust and thank you for choosing Phone Case Wiz!